About the Internship
Selected intern’s day-to-day responsibilities include:1. Handle client queries via email, chat, and calls, ensuring timely resolutions.
2. Assist in daily order processing, shipment tracking, and issue resolution with courier partners.
3. Coordinate with the operations team to manage escalations like NDR (Non-Delivery Reports), lost/damaged shipments, and COD remittance delays.
4. Maintain client accounts, update reports, and follow up for payments or disputes.
5. Support onboarding of new sellers, explain platform features, and provide basic training.
6. Monitor SLA adherence for timely delivery and COD settlements.
7. Work closely with the operations team to improve efficiency and customer satisfaction.
Number of Openings
5 openingsPerks of this Internship
Certificate Recommendation letter Flexible work hours Informal dress code
Other Requirements
1. are available for full time (in-office) internship
2. have relevant skills and interests
3. can start the internship between 17th Sep'25 and 22nd Oct'25
4. are available for duration of 4 months
5. have already graduated or are currently in any year of study
6. are from Noida and neighboring cities
Similar Internship Programs
Business Development (Sales) work from home job/internship at Kodanic
Kodanic
INR 15000 lump sum
04 November, 2025
3 months
full time
Digital Marketing work from home job/internship at Kodanic
Kodanic
INR 15000 lump sum
04 November, 2025
3 months
full time
Administration work from home job/internship at Kodanic
Kodanic
INR 15000 lump sum
04 November, 2025
3 months
full time
Social Media Designing work from home job/internship at Jarurat Care
Jarurat Care
Unpaid
04 November, 2025
2 months
Part time
