CRM & Loyalty Internship in Delhi at Impresario

About the Internship

We are building a team with the best talent in the industry and creating concepts that have a unique appeal and cut through the clutter. By combining creative ideation and professional management systems, we aim to build and roll out sustainable, profitable brands that provide great experiences. Want to join in on the passion-fueled fun? Learn more about the career below.
 
Selected intern's day-to-day responsibilities include:

1. CRM & Loyalty marketing campaign planning and execution across various channels
2. Coordinate stakeholders with marketing and events team, CRM and Loyalty partner
3. Work on Marketing automation tools
4. Help launch new initiatives
5. Perform research and analysis in support of operations
6. Assist in resolving business issues using systems and data
7. Estimate costs and benefits of multiple actions and/or solutions and provide recommendations
8. Manage CRM billing and invoicing

About the company:

Impresario Entertainment & Hospitality Pvt. Ltd. is one of India’s top 5 F&B companies, known for being a trailblazer in its field. Headed by a team of the most talented entertainment & hospitality professionals dedicated to Experiential Dining, Impresario has been setting benchmarks in the industry for the last decade. Our core strength lies in understanding how India eats, drinks and parties, and delivering quality dine-out experiences tailored to delight across demographics.
After starting out in 2001 with a single outlet of our flagship brand, i.e. Mocha – Coffees & Conversations, Impresario expanded at a breakneck pace into the areas of fine and casual dining, and currently owns or manages 50+ different restaurants, cafés and bars in 15 cities across India, including Delhi, Mumbai, Bangalore, Pune and Chandigarh.
 
Under our umbrella of brands, we now have restaurants and cafés like:

1. Social, a concept space that blends the best of an office and a café with a heavy dose of quirk, is considered our best-loved brand
2. Smoke House Deli, known for its casual-chic décor
3. Bandra Born, a contemporary take on timeless European cafés in Bandra
4. Slink & Bardot, known for bringing modern-day Parisian fare to the shores of Mumbai
5. Mocha, known for its cosy coffee house vibe
6. Prithvi Café, playing host to the patrons of Prithvi Theatre (and many others around)
7. Banng, a Thai-inspired collaboration by Chef Garima Arora (two-Michelin-starred from Gaa, Bangkok), offering authentic Thai flavours, creative bar snacks & cocktails, high energy vibes.
8. Mezcalita, a bold, spirited cocktail bar inspired by Latin flavours and mezcal culture.

Number of Openings

1 openings

Perks of this Internship

Flexible work hours 5 days a week Informal dress code Recommendation letter Certificate Free snacks

Other Requirements

1. are available for full time (in-office) internship

2. have relevant skills and interests

3. can start the internship between 1st Oct'25 and 5th Nov'25

4. are available for duration of 3 months

5. have already graduated or are currently in any year of study