About the Internship
As a Customer Service/Customer Support intern at Lagorii, you will have the opportunity to work in a fast-paced and dynamic environment, providing exceptional support to our customers. Your proficiency in MS-Excel, English (both spoken and written), Hindi (spoken), and Shopify will be invaluable in ensuring a positive customer experience.Key responsibilities:
1. Respond to customer inquiries and provide timely and accurate information via email, phone, and chat.
2. Assist customers with order processing, tracking, and issue resolution.
3. Use MS-Excel to analyze customer data and trends to improve service quality.
4. Collaborate with the sales and marketing teams to optimize customer retention and satisfaction.
5. Help manage the Shopify platform, updating product listings and ensuring a seamless online shopping experience.
6. Contribute to the development of customer service policies and procedures.
7. Work closely with the team to identify opportunities for improvement and innovation in customer support processes.
If you are a proactive and detail-oriented individual with a passion for delivering exceptional customer service, we want to hear from you! Join us at Lagorii and gain valuable hands-on experience in a thriving e-commerce environment.
Number of Openings
3 openingsOther Requirements
1. are available for full time (in-office) internship
2. have relevant skills and interests
3. can start the internship between 3rd Oct'25 and 7th Nov'25
4. are available for duration of 3 months
5. have already graduated or are currently in any year of study
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