About the Internship
Are you a dynamic individual looking to kickstart your career in customer service? Poles Media Labs LLP is seeking a Customer Service/Customer Support intern to join our team! This is a fantastic opportunity to gain hands-on experience in a fast-paced media environment while honing your skills in MS-Excel, MS-Office, and both spoken English and Hindi.Key Responsibilities:
1. Provide exceptional customer service through phone, email, and chat channels
2. Assist customers with product inquiries, troubleshooting, and issue resolution
3. Maintain accurate records of customer interactions and transactions in Excel
4. Collaborate with the team to improve customer support processes and procedures
5. Monitor customer feedback and escalate any issues to the appropriate department
6. Contribute to projects aimed at enhancing the overall customer experience
7. Develop a strong understanding of our products and services to better assist customers
Join us at Poles Media Labs LLP and take the first step towards a rewarding career in customer service!
Number of Openings
2 openingsPerks of this Internship
Recommendation letter Flexible work hours Certificate
Other Requirements
1. are available for the work from home job/internship
2. have relevant skills and interests
3. can start the work from home job/internship between 21st Sep'25 and 26th Oct'25
4. are available for duration of 6 months
5. have already graduated or are currently in any year of study
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