About the Internship
Selected intern's day-to-day responsibilities include:1. Meet and coordinate with internal and external stakeholders to enable product success
2. Manage ticket query system and ensure a comprehensive database of queries and resolutions is kept up to date
3. Provide necessary support relating to the product, usage, reports, or queries.
4. Communicate with customers regarding tickets, events, and maintenance
5. Escalate and track to closure items that require assistance from other teams/ members.
6. Analyse client requirements/ issues; Confer with the Product and Customer Success team regarding new requests and critical issues
7. Provide training to the users regarding any specific areas as required
8. Monitor product health and ensure system operation according to the specifications
9. Bring in continuous improvement in SLA and customer satisfaction levels
10. Strict adherence to processes
Number of Openings
1 openingsPerks of this Internship
Certificate Informal dress code 5 days a week Free snacks
Other Requirements
1. are available for full time (in-office) internship
2. have relevant skills and interests
3. can start the internship between 19th Sep'25 and 24th Oct'25
4. are available for duration of 3 months
5. have already graduated or are currently in any year of study
6. are from Bangalore and neighboring cities
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