About the Job
We’re looking for a warm, empathetic, and energetic client relationship associate to be the first point of contact for pet parents. You’ll handle inbound calls and WhatsApp queries, answer questions, resolve issues, and help pet parents feel confident and cared for every step of the way. This is a high-impact role that directly shapes the trust and experience our customers have with Awwzo.Key Responsibilities:
1. Handle inbound calls, WhatsApp, and other support channels
2. Explain Awwzo’s services, pricing, and booking process clearly and confidently
3. Resolve queries or concerns from pet parents with empathy and ownership
4. Coordinate with centre teams for smooth pickups, drop-offs, and in-stay updates
5. Maintain call logs and CRM records, and escalate issues where required
6. Contribute ideas to improve customer experience, communication flows, and
Why Awwzo?
1. Be part of a purpose-driven brand shaping India’s pet care industry
2. Work with a mission-first team from IITs, top startups, and pet care pros
3. Pet-friendly office- dogs are always welcome
4. Shape how India experiences pet parenting
Number of Openings
1 openingsSkills
MS-Office, Client Interaction, Client Relationship Management (CRM), Client Relationship, English Proficiency (Spoken)
Similar Job Programs
Copywriter Job in Bangalore at Astrotalk
Astrotalk
Stipend
INR 660000-750000 /year
Apply By
11 September, 2025
Experience
1 years
Working
full time
Business Development Executive Job in Jaipur at The Trading Fox
The Trading Fox
Stipend
INR 200000-300000 /year
Apply By
11 September, 2025
Experience
Fresher
Working
full time
Sales Executive Job in Delhi at GenElek Technologies Private Limited
GenElek Technologies Private Limited
Stipend
INR 250000-400000 /year
Apply By
11 September, 2025
Experience
1 years
Working
full time
Talent Acquisition Executive Job in Multiple locations at WeMakeScholars
WeMakeScholars
Stipend
INR 300000-380000 /year
Apply By
11 September, 2025
Experience
Fresher
Working
full time
