About the Job
Love helping people and solving problems on the fly? We’re on the lookout for a customer support associate who’s quick, clear, and calm under pressure. In this role, you won’t just solve customer queries- you’ll play a key part in shaping the brand experience, supporting sales growth, and sharing real insights that fuel product improvements. If you enjoy fast-paced environments and want to be part of something that’s always evolving, this is the role for you.Key Responsibilities:
1. Resolve customer queries over chat, email, and phone in a helpful, professional, and human way
2. Understand concerns quickly and offer the right solutions to create positive brand experiences
3. Deliver service that keeps customers happy and loyal- which directly supports our growth and reputation
4. Work with internal teams when issues require deeper resolution or product intervention
5. Share regular customer feedback and patterns that help improve our product and user journey
6. Spot opportunities where support can help drive conversions, retention, or better engagement
7. Stick to timelines and performance standards while keeping service quality high
Number of Openings
2 openingsPerks of this Jobs
Informal dress code 5 days a week Free snacks
Skills
Problem Solving, English Proficiency (Written), Interpersonal skills, Effective Communication, Emotional intelligence
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