About the Job
As a Customer Service Associate at BSCJE company, you will be the first point of contact for our valuable customers. Your role will be crucial in providing top-notch service and maintaining our reputation for excellence.Key responsibilities include:
1. Responding to customer inquiries via phone, email, and chat in a prompt and professional manner.
2. Resolving customer complaints and issues with patience and empathy to ensure customer satisfaction.
3. Processing orders, returns, and exchanges accurately and efficiently.
4. Escalating complex issues to the appropriate department for resolution.
5. Maintaining accurate records of customer interactions and transactions.
6. Proactively identifying opportunities to improve customer experience and providing feedback to management.
7. Collaborating with team members to ensure seamless customer service delivery.
If you have excellent English proficiency (written), strong communication skills, and a passion for delivering exceptional customer service, we want to hear from you. Join our team and be part of a dynamic and growing company where your contributions matter. Apply now and embark on an exciting career with BSCJE!
Number of Openings
20 openingsPerks of this Jobs
5 days a week Transportation
Skills
English Proficiency (Written)
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