About the Job
Key responsibilities:1. Handle email, phone, and Intercom tickets from customers.
2. Work with US customers.
3. Guide users step-by-step to solve common computer or software-related issues
4. Act as the first point of contact for users needing support.
Number of Openings
2 openingsSkills
MS-Office, MS-Word, MS-Excel, English Proficiency (Spoken), Email Management, Microsoft 365
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