About the Job
Key responsibilities:1. Handle inbound and outbound customer calls for Airtel retention process.
2. Understand customer concerns and provide appropriate solutions to retain them.
3. Maintain high service quality and meet retention targets.
4. Update customer records accurately in the system.
5. Adhere to process guidelines and company policies.
Number of Openings
15 openingsSkills
MS-Excel, English Proficiency (Spoken), English Proficiency (Written), Hindi Proficiency (Spoken)
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