About the Job
Key Responsibilities:1. Respond to customer queries via chat, email and phone in a timely and professional manner
2. Understand customer issues and provide accurate information or escalate to relevant departments if needed
3. Maintain a high level of customer satisfaction through effective problem-solving
4. Record and track customer interactions using internal tools or CRM systems
5. Follow standard procedures and guidelines for customer service processes
6. Coordinate with internal teams to ensure timely resolution of issues
7. Handle feedback and complaints with patience and a customer-first approach
Number of Openings
10 openingsSkills
Customer Support
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