About the Job
Key responsibilities:1. Manage chat process
2. Monitor voice mail
3. Build sustainable relationships and trust with customer accounts through open and interactive communication
4. Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution
5. Keep records of customer interactions, process customer accounts, and file documents
Number of Openings
2 openingsPerks of this Jobs
Health insurance
Skills
Effective Communication
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