About the Job
Key Responsibilities:1. Support learners and parents through daily calls and chats
2. Make 100 outbound and attend 40-50 inbound calls per day
3. Share feedback via chat to help students improve
4. Resolve queries from students/parents (inbound & outbound)
5. Reconnect with inactive users and encourage progress
6. Report common issues to the product team
7. Track progress and share quick performance reports
8. Ensure a personalized and positive experience for every learner
Number of Openings
2 openingsPerks of this Jobs
Informal dress code Health insurance
Skills
English Proficiency (Spoken), English Proficiency (Written), Tamil Proficiency (Spoken), Tamil Proficiency (Written)
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