Engagement Manager Job in Mumbai at Coversure

Coversure

Fresher
full time
INR 300000-480000 /year
04 September, 2025

About the Job

Key Responsibilities:

1. Engage with clients via calls or digital channels to resolve queries and offer insurance recommendations.
2. Review customer insurance portfolios to identify protection gaps, redundancies, or optimization opportunities.
3. Stay updated on product features, claim processes, and regulatory changes across insurance categories.
4. Provide clear, simple, and accurate advice to help customers make informed insurance decisions.
5. Build trust-based relationships with clients to enhance loyalty and long-term engagement.
6. Collaborate with internal teams to relay customer insights and contribute to product/service improvement.
7. Maintain accurate and detailed logs of interactions, reviews, and follow-up actions in CRM tools.

Number of Openings

9 openings

Perks of this Jobs

Health insurance

Skills

Problem Solving, English Proficiency (Spoken), Customer Support

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Engagement Manager Job in Mumbai at Coversure

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