About the Job
Key responsibilities:1. Contact customers with overdue accounts via phone, email, or in-person visits
2. Negotiate repayment plans and ensure timely collections
3. Maintain accurate records of interactions and recovery efforts
4. Ensure compliance with RBI regulations and code of conduct
5. Collaborate with legal and finance teams for escalated cases
6. Recommend accounts for write-offs or legal action when necessary
7. Handle sensitive conversations with empathy and discretion
Number of Openings
5 openingsSkills
Effective Communication
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