About the Job
Join our fast-paced team as an IT helpdesk executive, handling technical support for US customers. You’ll address queries related to system software, peripherals, email configurations, and networking issues.Key Responsibilities:
1. Respond to customer inquiries through calls and chat.
2. Diagnose and resolve issues in MS Office, Outlook, printers, smart speakers, etc.
3. Guide users through step-by-step solutions.
4. Maintain a customer-focused approach with timely resolutions.
Note: Shift- Night shift
Number of Openings
7 openingsSkills
Technical Support, English Proficiency (Spoken)
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