About the Job
As a junior operations associate at Arcatron Mobility Private Limited, you will have the opportunity to work in a dynamic and fast-paced environment where your skills will be put to the test.Key Responsibilities:
1. Monitor and take ownership of non-delivered orders (NDRs) daily
2. Connect with customers to verify delivery issues and attempt resolution in a timely manner
3. Handle escalated or agitated customers with confidence and empathy
4. Coordinate with courier partners for order re-attempts, escalations, and resolution tracking
5. Maintain systematic records of NDR data and follow-ups
6. Assist in creating and implementing new systems for tracking, reporting, and analyzing NDR trends
7. Use Excel tools such as VLOOKUP, HLOOKUP, and formulas for data maintenance and reporting
8. Support team operations during the absence of any member by taking over critical tasks
9. Collaborate closely with the Logistics Manager on special projects and ad-hoc activities
10. Assist with day-to-day operations tasks to ensure the smooth functioning of the company
11. Manage and maintain documentation related to operational processes
12. Communicate effectively with team members and external stakeholders in spoken and written English and Hindi
13. Utilize MS Office and MS Excel to organize and analyze data for reporting purposes
14. Support the operations team in various administrative tasks as needed
15. Contribute to the development and implementation of operational strategies
16. Collaborate with other departments to streamline processes and improve overall efficiency
If you are a detail-oriented individual with strong communication skills and a passion for operations, we want to hear from you. Join our team and make a significant impact on the growth and success of our company. Apply now and take the first step towards an exciting and rewarding career with Arcatron Mobility Private Limited.
Number of Openings
1 openingsSkills
MS-Office, MS-Excel, English Proficiency (Spoken), English Proficiency (Written), Hindi Proficiency (Spoken)
Similar Job Programs
Copywriter Job in Bangalore at Astrotalk
Astrotalk
Stipend
INR 660000-750000 /year
Apply By
11 September, 2025
Experience
1 years
Working
full time
Business Development Executive Job in Jaipur at The Trading Fox
The Trading Fox
Stipend
INR 200000-300000 /year
Apply By
11 September, 2025
Experience
Fresher
Working
full time
Sales Executive Job in Delhi at GenElek Technologies Private Limited
GenElek Technologies Private Limited
Stipend
INR 250000-400000 /year
Apply By
11 September, 2025
Experience
1 years
Working
full time
Talent Acquisition Executive Job in Multiple locations at WeMakeScholars
WeMakeScholars
Stipend
INR 300000-380000 /year
Apply By
11 September, 2025
Experience
Fresher
Working
full time
