About the Job
Key Responsibilities:1. Daily order management: Review new orders every morning and prepare accurate production and dispatch lists for the team.
2. Dispatch coordination: Ensure orders are packed and shipped as per daily deadlines, tracking them through to final delivery.
3. Target tracking: Monitor daily/weekly targets and step in proactively if there are delays or bottlenecks.
4. Inventory & stock oversight: Work with the stock team to manage inventory levels, maintain reorder alerts, and avoid stock-outs.
5. Vendor & artisan coordination: Liaise with production vendors and craftspeople to ensure timely completion of open orders.
6. Process management: Ensure all office and dispatch processes are streamlined, documented, and followed smoothly.
7. Team supervision: Oversee daily work of operations assistants, packers, and office staff. Maintain accountability and ensure alignment.
8. Issue resolution: Troubleshoot production delays, shipping errors, or customer complaints related to operations.
Number of Openings
2 openingsPerks of this Jobs
Informal dress code
Skills
Operations, Vendor Management, MS-Excel, Problem Solving, Coordination, Inventory Management, Production Management, Team Management, Planning
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