About the Job
HCA is a fast-growing health and wellness platform committed to helping people live healthier, happier lives through personalized coaching, fitness programs, and nutrition support. We are looking for a friendly and empathetic Customer Support Executive who can fluently communicate in Tamil and any other South Indian language (Telugu, Kannada, or Malayalam). This is a remote job where you will assist our customers with their queries and provide a smooth post-sales experience.Key Responsibilities:
1. Handle customer inquiries via call, WhatsApp, and email.
2. Communicate fluently in Tamil and at least one other South Indian language.
3. Provide accurate information about services, packages, and schedules.
4. Coordinate with internal teams to resolve issues efficiently.
5. Maintain proper documentation of customer interactions.
6. Build strong rapport and ensure customer satisfaction.
Number of Openings
2 openingsSkills
Client Relationship Management (CRM), English Proficiency (Spoken), Tamil Proficiency (Spoken), Effective Communication, Customer Support
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