About the Job
Key Responsibilities:1. Handle customer queries via phone, email, or live chat with professionalism and accuracy
2. Understand customer concerns and provide appropriate solutions or escalate to relevant teams
3. Maintain detailed records of customer interactions using CRM or support tools
4. Meet response time and resolution KPIs set by the team
5. Ensure customer satisfaction and follow up on unresolved issues
6. Work collaboratively with internal teams to ensure timely support delivery
7. Adhere to company policies and shift schedules
Number of Openings
10 openingsSkills
Customer Support
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