About the Job
Key Responsibilities:1. Strategizing and monitoring the daily activities of customer service operations
2. Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback
3. Strategizing and monitoring the daily activities of customer service operations
4. Assisting with the development and implementation of service policies, and explaining these to staff and customers
5. Maintaining documentation about customer service department activities
Number of Openings
20 openingsSkills
Leadership, Team Management, Lead Generation, Client Relationship, Hindi Proficiency (Spoken), Customer Support, Self-learning
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