Social Media Manager (Content & Community Engagement) Job in Mumbai at Headphone Zone

About the Job

About Headphone Zone:

We don’t run Headphone Zone like a company. We run it like a community of people who care deeply about helping others rediscover music. We’re proud to be a 100% independent, Indian-owned business, committed to bringing the world’s finest headphones and audio gear to discerning listeners across the country. We choose to be the best, not the biggest. We serve our customers with the same level of care, respect, and attention we’d want for ourselves- guided by a simple ethos: we’re ladies and gentlemen, serving ladies and gentlemen. And above all, while we are not a music company, music is at the core of everything we do.

About the role:

As Social Media Manager at Headphone Zone, you’ll bring our community to life online- creating engaging content and conversations across Instagram, YouTube, and other platforms. You’ll tell the stories behind our products, brands, events, and team- helping build a passionate, connected following of music lovers and audiophiles.

Why this role matters:

Our community isn’t built on transactions- it’s built on trust, shared passion, and conversation. You’ll be the voice of that community online- helping people feel connected to Headphone Zone, and to each other. Through your work, you’ll inspire people to explore new music, new gear, and new experiences.

Key Responsibilities:

1. Create content calendars for Instagram, YouTube, and other platforms
2. Plan and produce content- reels, posts, stories, videos- that bring our products and culture to life
3. Engage with our audience- responding to comments, DMs, and building conversations
4. Cover live events- like Headphone Connect- and share behind-the-scenes content
5. Collaborate with designers, content writers, and brand teams to maintain a consistent voice
6. Track performance and optimise content strategy
7. Stay current with social trends, platform updates, and audio community conversations
8. Use tools like Instagram, YouTube, Meta Suite, Google Workspace, Notion, Slack

Cultural fit:

Headphone Zone is a place for people who want to do great work- the right way, not the easy way. We believe in showing up every day with curiosity, ownership, and a commitment to getting better. Titles and ladders don’t matter here; how you think, learn, and contribute do. You’ll fit right in if you care about craft, take responsibility for your own growth, and thrive in an environment that’s fast, unstructured, and a little chaotic (in the best way). Most of all, we’re here to help people rediscover music- and everything we do comes from that purpose.

Why join us?

At Headphone Zone, you’ll be part of a small, passionate team that takes pride in doing things differently. We believe in craft, community, and curiosity- and we’re here to serve, not to sell. You’ll have the freedom to own your work, learn constantly, and contribute to a team that values quality over scale. If you believe in treating customers with grace and respect, care about helping people experience music more deeply, and thrive in a culture built on trust and hustle- you’ll love it here.

Number of Openings

2 openings

Skills

Social Media Marketing, Effective Communication