About the Job
As a Telecaller (Student Admissions Coordinator), you’ll be the first point of contact for prospective students. You’ll manage all inbound inquiries—from phone and WhatsApp to Instagram/Facebook messages & comments and YouTube comments—plus conduct outbound follow‑up calls to guide leads through our course offerings and help them enroll.Key Responsibilities:
1. Inbound Inquiries: Respond to phone/WhatsApp calls, Instagram & Facebook messages/comments, and YouTube comments. Explain course features, pricing, and schedules.
2. Outbound Follow‑Up: Proactively call new leads from web/app sign‑ups and remind prospects with abandoned carts.
3. Lead Qualification: Identify serious prospects, capture key details (level, language preference, budget), and update our CRM.
4. Course Consultation: Ask required details and recommend courses based on their preference.
5. Enrollment Closure: Secure enrollment, send payment links, and coordinate with the onboarding team.
6. Reporting: Maintain daily call logs, track conversion metrics, gather feedback, and share insights for continuous improvement.
Qualifications & Skills:
1. Female candidate, age 20–30 (preferred)
2. Excellent communication in English, Hindi, and Telugu (all three mandatory)
3. Minimum 1 year of telecalling or customer‑facing sales experience (education/ed‑tech preferred)
4. Confident phone manner, strong active listening, and objection‑handling skills
5. Comfortable with WhatsApp Business, social media inboxes, Google Sheets, or any CRM
6. Goal‑oriented, friendly attitude, and disciplined follow‑up
What We Offer:
1. Work Hours: 10 AM – 7 PM, Monday–Saturday (including lunch break)
2. Quarterly performance bonuses
3. Training in sales techniques & tailoring basics
4. Growth path into Senior Admissions or Digital Marketing roles
5. Friendly office environment in Punjagutta, Hyderabad
Number of Openings
1 openingsPerks of this Jobs
Informal dress code
Skills
Telugu Proficiency (Spoken), Sales, MS-Excel, Sales Support, English Proficiency (Spoken), Hindi Proficiency (Spoken)
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