About the Job
Key responsibilities:1. Make outbound calls to inform customers about the status of their orders, including tracking updates, shipment delays, or part availability.
2. Answer inbound calls regarding product inquiries, order changes, and general customer support.
3. Maintain detailed records of customer interactions and transactions in the CRM system.
4. Coordinate with other internal departments to ensure the timely resolution of customer issues.
Number of Openings
5 openingsPerks of this Jobs
Health insurance 5 days a week Free snacks Transportation
Skills
English Proficiency (Spoken)
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