Customer Service/Customer Support Internship in Mumbai at STAY ATLAS

STAY ATLAS

6 months
full time
INR 5000 - 10000 /month
03 November, 2025

About the Internship

Selected intern's day-to-day responsibilities include:

1. Handle client inquiries and provide detailed information about villas, availability, and pricing.
2. Coordinate with the operations and sales teams to confirm bookings and ensure smooth check-ins/check-outs.
3. Maintain booking records, guest details, and payment updates in the system or Excel sheets.
4. Communicate professionally with guests over WhatsApp, calls, and email regarding booking confirmation, property details, and policies.
5. Assist in managing online listings and responding to booking requests from platforms.
6. Follow up with leads generated from ads and social media to convert them into confirmed bookings.
7. Resolve customer queries promptly to ensure guest satisfaction.
8. Support the team in preparing daily booking reports and status updates.
9. Coordinate with villa owners or caretakers for guest requirements and special requests.
10. Contribute ideas to improve the overall booking process and guest experience.

Number of Openings

2 openings

Perks of this Internship

Certificate Flexible work hours Free snacks

Other Requirements

1. are available for full time (in-office) internship

2. have relevant skills and interests

3. can start the internship between 4th Oct'25 and 8th Nov'25

4. are available for duration of 6 months

5. have already graduated or are currently in any year of study

6. are from Mumbai and neighboring cities

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Customer Service/Customer Support Internship in Mumbai at STAY ATLAS

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