About the Job
Key responsibilities:A. Inbound & Outbound Calling
1. Handle incoming and outgoing customer calls professionally.
2. Make cold/warm calls to potential or existing customers.
B. Lead Generation & Follow-up
1. Generate leads through proactive calls and maintain a calling database.
2. Follow up with interested leads to convert them into sales or appointments.
C. Customer Interaction
1. Explain products or services to customers clearly and persuasively.
2. Answer customer queries, resolve concerns, and provide accurate information.
D. Sales Support
1. Pitch relevant offers and close sales over the phone.
E. Feedback Collection
1. Take customer feedback to understand satisfaction levels.
F. Maintain Call Quality
1. Follow standard scripts, processes, and compliance guidelines.
2. Ensure a courteous and professional tone at all times.
Number of Openings
3 openingsSkills
MS-Excel, English Proficiency (Spoken)
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