About the Job
As a Customer Care Executive at Standphill India, you will be at the forefront of our customer interactions, providing exceptional service and support. With your computer skills, effective communication, and proficiency in English and Hindi (both spoken and written), you will play a crucial role in ensuring our customers have a positive experience with our company.Key responsibilities:
1. Answer incoming customer inquiries via phone, email, and chat in a professional and timely manner.
2. Resolve customer complaints and issues effectively, ensuring customer satisfaction.
3. Provide product information, pricing, and availability to customers as needed.
4. Process orders, returns, and exchanges accurately in our system.
5. Collaborate with other departments to address customer needs and concerns.
6. Keep detailed records of customer interactions and transactions.
7. Identify and escalate priority issues to the appropriate team members for resolution.
If you are a proactive problem-solver with excellent interpersonal skills and a passion for delivering outstanding customer service, we want to hear from you! Join our team at Standphill India and be a part of a dynamic and rewarding work environment. Apply now and help us make a difference in the lives of our customers!
Number of Openings
1 openingsSkills
Computer skills, English Proficiency (Spoken), English Proficiency (Written), Hindi Proficiency (Spoken), Hindi Proficiency (Written), Effective Communication
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