About the Job
Are you a customer service with exceptional communication skills AKS CONSULTANCY is seeking a dynamic Customer Care Executive to join our team and provide top-notch service to our clients. As a key member of our customer care team, you will play a crucial role in ensuring customer satisfaction and retention.Key responsibilities:
1. Handle incoming customer inquiries via phone, email, and chat with professionalism and efficiency.
2. Provide personalized assistance and solutions to resolve customer issues and concerns.
3. Maintain accurate and detailed records of customer interactions and transactions.
4. Collaborate with other departments to escalate and resolve complex customer issues.
5. Proactively follow up with customers to ensure their needs are met and expectations are exceeded.
6. Continuously improve customer service processes and procedures to enhance overall customer experience.
7. Act as a brand ambassador for AKS CONSULTANCY by upholding our values and delivering exceptional service at all times.
If you have a passion for customer service and thrive in a fast-paced environment, we want to hear from you! Join AKS CONSULTANCY and take your career to the next level. Apply now!
Number of Openings
20 openingsPerks of this Jobs
Informal dress code
Skills
Effective Communication
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