About the Job
As a Customer Relations Manager at AM, you will play a crucial role in enhancing customer satisfaction and loyalty. Your proficiency in MS-Excel, Google Sheets, and strong interpersonal skills will be essential in this role. Your ability to communicate effectively in written and spoken English, along with your computer skills, will ensure successful interactions with our valued customers.Key responsibilities:
1. Manage customer inquiries and complaints, ensuring timely and effective resolution.
2. Build and maintain strong relationships with customers, fostering loyalty and repeat business.
3. Analyze customer feedback and data to identify trends and areas for improvement.
4. Coordinate with internal teams to address customer needs and provide seamless service delivery.
5. Recording customer data, including shipping and returns.
If you are a proactive and customer-focused individual with a passion for delivering exceptional service, we invite you to join our dynamic team at AM.
Number of Openings
1 openingsSkills
Google Sheets, MS-Excel, Computer skills, English Proficiency (Spoken), English Proficiency (Written), Interpersonal skills
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