About the Job
Key responsibilities:Handle customer queries via chat, email, or phone in a professional manner.
Resolve complaints, provide appropriate solutions, and follow up to ensure resolution
Maintain records of customer interactions, feedback, and transactions
Assist in onboarding, FAQs, and product/service information
Work closely with internal teams to address customer concerns
Ensure high levels of customer satisfaction and maintain service standards
Number of Openings
5 openingsSkills
MS-Office, MS-Excel, English Proficiency (Spoken), English Proficiency (Written)
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