About the Job
Join our team as a customer support executive and gain hands-on experience in managing customer calls and messages. This role is ideal for individuals eager to start their career in customer service, providing assistance to customers and ensuring an outstanding experience with our products and services.Key Responsibilities:
1. Handle inbound calls and messages, ensuring high-quality service and satisfaction.
2. Resolve customer issues promptly and accurately, maintaining a positive and friendly attitude.
3. Provide detailed information about products and services, guiding customers to make informed decisions.
4. Assist in placing orders, processing returns, and tracking shipments to ensure a smooth experience.
5. Accurately log all customer interactions, issues, and resolutions in the customer support system.
6. Conduct follow-up calls to ensure customer issues are resolved and gather valuable feedback.
7. Collaborate with other departments to resolve complex issues and continuously improve the customer experience.
8. Stay informed about product knowledge, company policies, and industry trends to provide accurate support.
Qualifications:
1. Strong verbal and written communication skills.
2. Ability to multitask and manage time effectively.
3. Positive attitude and a strong desire to help others.
4. Basic computer skills, including familiarity with Microsoft Office.
5. Detail-oriented with excellent problem-solving
Number of Openings
5 openingsSkills
English Proficiency (Spoken), English Proficiency (Written), Hindi Proficiency (Spoken)
Similar Job Programs
Copywriter Job in Bangalore at Astrotalk
Astrotalk
Stipend
INR 660000-750000 /year
Apply By
11 September, 2025
Experience
1 years
Working
full time
Business Development Executive Job in Jaipur at The Trading Fox
The Trading Fox
Stipend
INR 200000-300000 /year
Apply By
11 September, 2025
Experience
Fresher
Working
full time
Sales Executive Job in Delhi at GenElek Technologies Private Limited
GenElek Technologies Private Limited
Stipend
INR 250000-400000 /year
Apply By
11 September, 2025
Experience
1 years
Working
full time
Talent Acquisition Executive Job in Multiple locations at WeMakeScholars
WeMakeScholars
Stipend
INR 300000-380000 /year
Apply By
11 September, 2025
Experience
Fresher
Working
full time
