About the Job
As a Customer Service Associate at MPTV CORPORATION LLP, you will be an integral part of our dynamic team, providing top-notch support to our customers. Your proficiency in spoken English, Hindi, and Marathi, as well as written English, will be essential in ensuring clear communication with our diverse customer base.Key Responsibilities:
1. Provide exceptional customer service through phone, email, and in-person interactions
2. Assist customers with inquiries, product information, and issue resolution
3. Support the sales team with order processing, tracking, and follow-up
4. Utilize MS-Office and MS-Excel to maintain accurate customer records and reports
5. Collaborate with various departments to ensure a seamless customer experience
6. Identify opportunities for upselling and cross-selling products to increase revenue
7. Continuously strive to exceed customer expectations and contribute to overall customer satisfaction.
If you are passionate about customer service, possess excellent communication skills, and thrive in a fast-paced environment, we want you to join our team at MPTV CORPORATION LLP.
Apply now and be a part of our exciting journey!
Number of Openings
2 openingsSkills
Marathi Proficiency(Spoken), MS-Office, MS-Excel, Sales Support, English Proficiency (Spoken), English Proficiency (Written), Hindi Proficiency (Spoken)
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