About the Job
As a Customer Service Executive at LEGIONS CONSULTANCY, you will play a crucial role in ensuring high levels of customer satisfaction through effective communication and problem-solving skills. Our ideal candidate is someone who possesses excellent English proficiency both spoken and written, as well as a passion for delivering exceptional service to our clients.Key responsibilities:
1. Responding to customer inquiries and resolving issues in a timely and professional manner.
2. Providing product and service information to customers to assist them in making informed decisions.
3. Handling customer complaints and ensuring a positive resolution to maintain customer loyalty.
4. Managing customer accounts and updating relevant information in the database.
5. Collaborating with other departments to address customer needs and improve overall service quality.
6. Conducting customer satisfaction surveys and analyzing feedback to identify areas for improvement.
7. Staying updated on company products, services, and policies to provide accurate information to customers.
If you are a customer-centric individual with excellent communication skills and a strong dedication to providing top-notch service, we invite you to join our team at LEGIONS CONSULTANCY. Apply now and embark on a rewarding career in customer service!
Number of Openings
20 openingsPerks of this Jobs
Health insurance Life insurance 5 days a week Transportation
Skills
English Proficiency (Written), English Proficiency (Spoken)
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