About the Job
Key Responsibilities:1. Build and maintain strong client relationships, ensuring a personalized and seamless PayFX experience.
2. Understand client financial needs, especially for education loans, and offer expert guidance with tailored solutions.
3. Collaborate with internal teams to deliver innovative support and resolve client concerns promptly.
4. Identify opportunities to grow client relationships and promote additional PayFX services.
5. Stay updated on industry trends and regulations, providing strategic insights to clients.
6. Ensure full compliance with regulations and internal policies, upholding ethical and professional standards.
We’re seeking a proactive and detail-oriented Customer Support Executive / Coordinator to join our Coimbatore team. In this role, you will be the primary point of contact for clients, addressing their international education loan needs with tailored solutions. Your support will drive customer satisfaction, business growth, and reinforce PayFX’s position as a trusted Fintech leader.
Number of Openings
2 openingsSkills
MS-Excel, Malayalam Proficiency (Spoken), Effective Communication
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