About the Job
Key responsibilities:1. Handling inbound and outbound calls from healthcare providers and patients
2. Providing information and assistance on healthcare services and products
3. Resolving customer queries and issues in a timely and efficient manner
4. Maintaining accurate and detailed records of customer interactions
5. Collaborating with internal teams to ensure seamless communication and coordination
6. Utilizing MS-Word and MS-Excel to document and track customer information
7. Continuously improving processes and procedures to enhance customer experience
Number of Openings
12 openingsSkills
MS-Word, MS-Excel, English Proficiency (Spoken), English Proficiency (Written), Effective Communication
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