About the Job
Key responsibilities:1. Collaborate with clients to understand their travel preferences, budgets, and specific requirements
2. Utilize in-depth knowledge of various destinations, attractions, and accommodations to curate personalized travel itineraries
3. Design creative and innovative holiday packages catering to different interests, including adventure, cultural experiences, luxury, or family vacations
4. Incorporate client feedback and suggestions to refine and finalize holiday plans
5. Stay updated with the latest travel trends, emerging destinations, and unique experiences
6. Research destinations, including local customs, visa requirements, transportation options, and safety considerations
7. Maintain a database of hotels, restaurants, activities, and attractions for accurate and current client recommendations
8. Build strong client relationships by understanding preferences and anticipating needs
9. Respond promptly and professionally to inquiries via phone, email, and chat
10. Provide expert advice on travel logistics, including flights, transfers, accommodations, and local transportation
11. Handle customer concerns, complaints, or requests to ensure swift resolution and maintain satisfaction
12. Liaise with local travel partners, hotels, airlines, and tour operators to negotiate rates and secure reservations
13. Collaborate with suppliers to coordinate transfers, activities, and special requests for seamless travel execution
14. Maintain strong supplier relationships and stay informed on new offerings and promotions
15. Maintain accurate records of client interactions, travel itineraries, and financial transactions
16. Prepare and present travel documents, including itineraries, vouchers, and insurance information
17. Track financial transactions, including client payments, supplier invoices, and commission calculations
Join the team to create unforgettable holiday experiences and lifelong client memories
Number of Openings
1 openingsSkills
English Proficiency (Spoken), Travel Itinerary Making, Holiday Package Design
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