About the Job
Key Responsibilities:1. Conduct product walkthroughs and manage account setup to ensure smooth onboarding.
2. Act as the main point of contact for client issues; troubleshoot, resolve, and escalate as needed.
3. Coordinate with internal teams to support feature launches, gather feedback, and assist with pilot initiatives.
4. Maintain accurate CRM data, generate reports, and manage subscriptions and renewals.
5. Drive client retention through regular check-ins, business reviews, and identifying upsell opportunities.
Number of Openings
1 openingsPerks of this Jobs
Informal dress code Free snacks
Skills
Advanced Excel, Technical Support, English Proficiency (Spoken), English Proficiency (Written)
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