About the Job
Key Responsibilities:1. Communicating with clients and partners to offer operational assistance and ensure a seamless, hassle-free experience.
2. Assisting clients throughout their onboarding journey on the AssetPlus platform to ensure a great investment experience.
3. Providing efficient and accurate operational and product assistance to ensure partner and client satisfaction.
4. Coordinating with regulatory bodies and related entities to resolve any issues or queries that arise from clients/partners.
5. Being the sole POC for support needs of top clients.
6. Working closely with Sales, Operations, Tech, Product, and other teams to quickly address and resolve queries.
7. Assisting clients and partners in building and growing their business.
What Are We Looking For?
Must-Have:
1. Strong verbal and written communication skills.
2. Basic knowledge of finance and a zeal to learn and grow.
3. Team player with strong problem-solving and critical-thinking skills.
4. Excellent customer focus and proven analytical/problem-solving ability.
Why Join Us?
1. Being part of a leading fintech start-up that fosters a Learn & Grow culture.
2. Working in a fast-paced, dynamic environment where your contributions make a real impact.
3. If you're passionate about finance/mutual funds and their role in the high-growth fintech space, this is the place for you.
4. Fast-paced career growth.
5. Innovating at scale with endless learning opportunities.
Number of Openings
5 openingsSkills
Interpersonal skills, Effective Communication
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