About the Job
Key Responsibilities:1. Respond to customer inquiries via phone, email, chat, or social media in a timely and professional manner
2. Assist customers with product or service questions, order processing, billing, and technical issues
3. Record customer interactions and update relevant information in the CRM system
4. Escalate complex issues to senior team members or relevant departments as needed
5. Maintain a positive and empathetic attitude toward customers at all times
6. Follow communication procedures, guidelines, and policies
7. Stay informed about company products, services, and promotions
Number of Openings
6 openingsPerks of this Jobs
5 days a week Health insurance Life insurance
Skills
Computer skills, BASIC
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