About the Job
As a Telecaller at Baldha Industries Private Limited, you will play a crucial role in effectively communicating with our clients and maintaining strong relationships. Your proficiency in Hindi and Odia, along with your expertise in MS-Excel, will be invaluable in ensuring seamless interactions and efficient management of client accounts.Key Responsibilities:
1. Conduct outbound calls to potential and existing clients to promote our products and services.
2. Handle incoming calls from customers and provide necessary assistance and information.
3. Maintain accurate and up-to-date records of client interactions in the CRM system.
4. Collaborate with the sales team to follow up on leads and convert them into sales.
5. Resolve customer complaints and issues in a professional and timely manner.
6. Prepare reports and analyze data using MS-Excel to track call metrics and performance.
7. Continuously strive to improve communication techniques and customer service skills to enhance client satisfaction and retention.
If you are a proactive and dynamic individual with a passion for customer service and a drive to excel in a fast-paced environment, we invite you to join our team at Baldha Industries Private Limited. Apply now and be part of a company that values your skills and offers opportunities for growth and development.
Number of Openings
4 openingsSkills
Hindi Proficiency (Spoken), Odia Proficiency(Spoken), Effective Communication, MS-Excel, Client Relationship Management (CRM)
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