About the Job
Key responsibilities:1. Handle inbound and outbound calls professionally to address customer queries, explain products/services, and build rapport.
2. Follow up with potential leads, track customer interactions, and update records in CRM or Excel.
3. Meet daily/weekly call and lead conversion targets while ensuring a high standard of customer service.
4. Collaborate with the sales/marketing team to improve lead quality and communication strategies.
5. Maintain accurate call logs and prepare daily reports.
Number of Openings
1 openingsSkills
MS-Office, MS-Excel, Problem Solving, Client Relationship Management (CRM), Client Relationship, English Proficiency (Spoken), English Proficiency (Written), Interpersonal skills, Effective Communication, Negotiations, Customer Support, Conflict Management
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