About the Job
Key responsibilities:1. Perform comprehensive on-site installations of optical sorting machines, ensuring proper configuration to meet customer specifications
2. Conduct initial machine setup, calibration, and testing to ensure optimal performance and functionality according to customer requirements
3. Provide hands-on training to customers and end-users on the operation, maintenance, and troubleshooting of the machines
4. Diagnose and resolve technical issues encountered during installation and throughout the post-installation phase, ensuring minimal downtime
5. Work closely with internal teams to address machine-specific concerns, customizations, and improvements
6. Document installation processes, configuration details, troubleshooting steps, and any issues resolved during the installation
7. Provide exceptional service and support to customers, ensuring high satisfaction through effective problem-solving and timely interventions
8. Offer ongoing support to clients, ensuring continued machine performance, and handle any maintenance or technical inquiries
9. Stay up-to-date with the latest product updates, technical developments, and industry trends to provide the best possible service
Number of Openings
1 openingsPerks of this Jobs
Free snacks Health insurance
Skills
Problem Solving, Hindi Proficiency (Spoken), Conflict Management, Troubleshooting
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