About the Job
Key responsibilities:1. Manage incoming and outgoing calls to assist customers and provide accurate information.
2. Escalate service complaints promptly to ensure quick resolution.
3. Follow up with leads regularly to drive conversions and ensure timely closure.
4. Collaborate with backend teams by sharing customer feedback and updates.
5. Maintain and update sales records to support sales tracking and reporting.
Number of Openings
2 openingsSkills
Client Interaction, MS-Excel, English Proficiency (Spoken), Customer Support, Customer Acquisition
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