About the Job
Key responsibilities:1. Handle inbound calls to address customer inquiries and provide accurate information.
2. Build and maintain customer relationships through professional and courteous communication.
3. Collect and document feedback to help improve services and customer satisfaction.
4. Ensure high call quality by following scripts, using a professional tone, and adhering to company standards.
5. Make outbound calls to promote services, follow up with leads, or confirm appointments.
6. Maintain and update the customer database with accurate and timely information.
Number of Openings
2 openingsSkills
MS-Word, MS-Excel, English Proficiency (Spoken)
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